Delivery Rider & Driver Survey: Charter of Rights
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In 2020 the TWU supported an unfair dismissal case for delivery rider Amita Gupta, who was sacked by Uber Eats for being ten minutes late with an order. Though the case settled, the pressure on gig companies is ramping up.
A landmark case against Uber has settled after Federal Court judges savaged the company for the elaborate way it tries to deny any link to its workers.
The case was backed by the TWU and involved Adelaide-based Amita Gupta, sacked after she was 10 minutes late with a food delivery.
The judges questioned whether Uber was “operating in the real world” and stated that “everybody knows what function Uber plays”.
TWU National Secretary Michael Kaine said the Federal Court had exposed Uber’s sham.
“It should not take brave workers like Amita standing up to a global multi-national corporations to hold them to account.”
Read the full transcript and highlighted quotes.
In the media:
The TWU is supporting the protest and the riders’ call for regulation of Uber and other food delivery companies.
“There is anger among food delivery riders that something has got to change. Three Uber Eats riders were killed over just a few weeks and yet Uber continues to push its workers to sweat and chase every dollar by slashing rates. Riders have no rights to a minimum rate, work injury insurance or safety gear. They work for hours in the dark, rain and extreme heat with cheap sub-standard helmets, no lights and brakes and gears that aren’t working properly. The jobs are unsafe and the system is unfair,” said TWU Assistant National Secretary Nick McIntosh.
“We support riders protesting and taking strike action against Uber. Politicians need to decide if they will stand with these workers or with multi-billion dollar company Uber,” he added.
Edoardo, one of the riders to protest, called for a “fair fare system”.
The action also prompted music company Tone Deaf to remove an Uber promotion on their Facebook page.
In the media:
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