DoorDash and TWU sign landmark agreement on gig workers’ rights

Food delivery platform DoorDash and the TWU have signed a landmark agreement that sets out how Australia could ensure safety and fairness for gig workers.

The agreement is the first of its kind between an Australian union and a delivery platform.

DoorDash and the TWU have agreed to the following six core principles:

1. Workers should not be prohibited from accessing appropriate work rights and entitlements;
2. Workers must have transparency;
3. Workers must have the opportunity to contribute to a collective voice;
4. Workers must have access to dispute resolution processes;
5. Appropriate resources should be allocated to ensuring industry standards are established and maintained, and to driver education and training;
6. Three stage approach towards achieving regulation of the on-demand transport industry.

In collaboration, the union and DoorDash have shown that with proper negotiations and regulation, workers don’t have to choose between flexibility and appropriate work rights and entitlements. This is the first step in protecting all workers, regardless of the label applied to them

– Michael Kaine, National Secretary of the TWU.